Legal
Last updated: 1 October 2026
This policy covers the BiyeHobe app and the website at biyehobe.com. It says what we collect, why, who can see it, how long we keep it, and how to have it deleted. We've tried to write it the way we'd want it explained to our own family.
The short version
BiyeHobe is a matrimonial app for Bangladeshis, wherever they live. It is operated by Shah Alam in Toronto, Ontario, Canada, who is responsible for your information. Questions go to hello@biyehobe.com, and a real person reads them.
Onboarding and Edit Profile ask about you so we can suggest suitable matches. This includes your date of birth, height, education, profession and (optionally) job title, a short bio, nationality, ethnicity, mother tongue, religion and practising level, marital status, whether you have or want children, when you hope to marry, lifestyle answers (such as smoking, drinking and diet), hobbies, interests and personality traits, and whether you'd relocate.
Some of these questions are required to finish onboarding — religion, practising level, marital status and education among them — but each offers a “Prefer not to say” answer.
Your partner preferences — age range, height, religion, practising level, marital status, education, countries and distance. Only you can see these. We use them to filter who appears in your matches.
We store your city and country, which you pick from a list. If you tap “Use GPS”, your phone reads your position once so we can look up your city for you. Your phone's own location service does that lookup (Google on Android, Apple on iOS). We don't save your GPS coordinates — only the city and country you confirm.
Up to six profile photos. The first one is your main photo and can be checked against your verification selfie (see the next section). Your photos are stored privately, not at public web addresses — see How other members see you.
If you join the waitlist, we store your email address and the time you signed up. That's all. The website sets no advertising or tracking cookies and runs no analytics.
A face is biometric data, and we treat it more carefully than anything else we hold. Here is the whole picture.
Verification has two parts, and the verified tick on a profile means both have passed:
There is no ID check. We never ask for a passport, driving licence or any government document.
Verification is optional. It only happens if you start it from the Verify screen, and starting it is your consent to what this section describes. You can use BiyeHobe without ever verifying — you just won't have the tick.
The liveness check runs on Didit's service, and Didit keeps its recording of it under its own retention policy, which we don't control. Photo comparisons are sent to Didit with the setting that tells it not to store anything. Deleting your BiyeHobe account does not automatically delete Didit's copy of your liveness check. If you want it deleted, email us and we'll ask Didit to delete it.
Your selfie and results are used only to verify you and to check your main photo. We don't sell them, show them to other members, use them for advertising, or use them to train anything.
Your selfie is deleted when you delete your account. If you want it removed but want to keep your account, email us — your verified tick will be removed with it.
Some of what you tell us is sensitive: your religion, sect and practising level, your marital status, whether you have children, and your ethnicity. You give it to us so people looking for a spouse can see it, and it appears on your profile for that reason. Religion, practising level and marital status can also be used by other members to filter who they see. “Prefer not to say” is always available.
Any signed-in BiyeHobe member can see:
Other members never see your email, phone number, GPS coordinates, verification selfie or scores, partner preferences, or anything about your account's standing with us.
If you block someone, or they block you, neither of you can see the other's profile any more.
How your photos are shared: your photos are stored privately. They are shown only to signed-in members who are allowed to see your profile, through temporary links that stop working after about an hour. Nobody can open them without signing in, and someone you've blocked, or who has blocked you, can't load them at all.
Photo privacy: with photo privacy on, your photos appear blurred in the app to other members until you have both liked each other. It's your choice: we offer it when you add your photos, and you can turn it on or off at any time under Profile → “Blur my photos until we match”. It stays off unless you turn it on. The blur is applied by the app on the other member's phone, so it controls what they see in BiyeHobe. It doesn't stop someone you've matched with from taking a screenshot of your photos.
About messages: messages are protected in transit and stored in our database, but they are not end-to-end encrypted. Only you and the person you're talking to can read them in the app. We can access them if we need to — for example, to review a report.
We do not sell your data, and we never will. We show no ads and use no analytics, advertising or tracking tools in the app or on the website. If ownership of BiyeHobe ever changes, we'll tell you before it happens, not after.
A small number of service providers handle data on our behalf. They act on our instructions and may not use your data for their own purposes.
| Provider | What they do | What they receive |
|---|---|---|
| Supabase | Our database, sign-in, file storage and server functions. Hosted in the United States (us-east-1). | Everything described in this policy |
| Didit | Liveness check and photo matching | Your liveness check; your main photo and selfie when comparing them; an internal account number (not your name or email) |
| Vercel | Hosts biyehobe.com | Standard web request information, such as IP address |
| Expo (EAS) | Builds the app | Nothing from the app while you use it |
| Google Play | Distributes the Android app | What Google collects under its own policy when you install |
If you sign in with a text-message code, the code is sent through our database provider's SMS service. Our hosting providers also keep short-lived technical logs, which can include IP addresses, for security and troubleshooting.
Our database is in the United States, and Didit may process your verification outside Canada. While your information is there, it may be accessible to authorities under the laws of that country, including through legal processes that don't require your knowledge or consent. You're entitled to know that up front.
Most of what we hold lasts as long as your account does, and goes when you delete it.
| Information | Kept until |
|---|---|
| Account, profile, preferences, photos | You delete them, or delete your account |
| Verification selfie and results | You delete your account (or ask us to remove them) |
| Conversations and messages | Either person blocks the other, or either person deletes their account. Both remove the conversation for both people. |
| Likes, passes, notes | You delete your account. A block also removes the match between the two of you. |
| Didit's liveness recording | Didit's own retention policy (see above) |
| Waitlist email | You ask us to delete it |
To keep people safe, a few records are kept after an account is deleted, and we don't yet have a fixed date when they're removed:
See Delete your account for exactly what deletion removes.
Access rules in our database stop members reading anything beyond what's listed above. Your photos and your verification selfie are in private storage; photos are only ever handed out as temporary links to signed-in members allowed to see your profile, and our own tools log every time they open your selfie. Only the founder has administrative access. Data is encrypted in transit.
We're a small operation and won't pretend to have a security team. If something ever goes wrong, we'll tell you promptly and honestly, and report it to the Office of the Privacy Commissioner of Canada as the law requires.
You can, at any time:
Email hello@biyehobe.com. We'll reply within 30 days, and usually much sooner. We may need to confirm the request comes from the account's owner — normally by replying from the email address on the account.
If you're unhappy with how we've handled your information, you can complain to the Office of the Privacy Commissioner of Canada at priv.gc.ca, or to the privacy regulator where you live.
BiyeHobe is for people aged 18 or over. The app asks for your date of birth when you sign up, and you must not use BiyeHobe if you're younger. If you believe someone under 18 is using BiyeHobe, report them in the app (“Underage user”) or email us, and we'll act on it.
If we change anything meaningful, we'll update the date at the top and tell you in the app or by email before the change takes effect. We won't quietly rewrite it.
BiyeHobe is operated by Shah Alam, Toronto, Ontario, Canada. Privacy questions, requests and complaints: hello@biyehobe.com.
This policy is governed by the laws of the Province of Ontario and the federal laws of Canada applicable there.